Privacy Notice

Compas Sailing, with address in Progreso, Yucatán, Mexico, is responsible for the processing of personal data that it collects through its website, social networks, WhatsApp and other digital means, and is committed to protecting them in accordance with the applicable legislation on the protection of personal data. 

In this Compas Sailing privacy notice you will find information about the collection, use, storage and protection of your personal data. in accordance with applicable regulations in Mexico.

1. Personal data we collect

We may collect the following personal data directly when you fill out a form, contact us via WhatsApp or social media, or request information:

• Full name

• Phone and/or WhatsApp

• Email

• City/country of origin (optional)

• Information related to your booking or request (service of interest, date, number of people, comments)

Compas Sailing does not intentionally collect sensitive personal data. If you share health information or particular needs (for example, allergies or medical conditions relevant to your safety) during a booking, it will only be used to provide you with better care during the activity.

2. Purposes of the processing

Primary purposes (necessary for the service)

We will use your data for:

• To handle requests for information and quotes

• Manage and confirm reservations

• Provide customer service before, during, and after the activity

• Please send logistical details prior to your departure (time, meeting point, recommendations)

• Follow up on changes, rescheduling, or questions

• Prepare receipts or invoices upon request

These purposes are necessary to provide you with the service.

Secondary purposes (optional)

With your consent, we can also use your data to:

• Sending you promotions, discounts, news or content from Compas Sailing

• Invite you to campaigns, activities, or events

• Advertising segmentation and measurement of digital campaigns

If you do not want your data to be used for secondary purposes, You can request it by sending an email to: compassailing@gmail.com with the subject “Refusal of secondary purposes”.

3. Data transfers

Compass Sailing neither sells nor rents your personal data.

We will only be able to share data with providers who support us in operating the service, for example:

• WhatsApp (Meta Platforms): for communication and customer service.

• Meta Ads (Facebook/Instagram): for measuring advertising campaigns and remarketing.

• Google Analytics: for statistical analysis of website usage.

These platforms may process data in accordance with their own privacy policies. Compas Sailing only shares the data necessary for these purposes.

4. Use of cookies and tracking technologies

Our site uses cookies and similar technologies to improve your browsing experience and obtain usage statistics.

We use, among others:

• Analytics cookies (Google Analytics)

• Cookies/advertising (Meta Ads)

You can disable cookies in your browser settings. Please note that some site features may not function correctly. 

5. ARCO rights and revocation of consent

You have the right to:

• Access to your data

• Rectify them if they are inaccurate

• Cancel them when you consider that they are not required

• Oppose to your treatment (ARCO Rights)

To exercise these rights or revoke your consent, please send a request to the following email address:
compassailing@gmail.com with the matter “Exercise of ARCO Rights” and includes:

1. Full name of the holder

2. Means of communicating the answer (email or phone)

3. Right you wish to exercise

4. Clear description of the data involved

5. Copy of official identification (to verify identity)

We will respond to your request within a reasonable timeframe in accordance with applicable law. 

6. Security measures

Compas Sailing takes reasonable administrative, technical, and physical measures to protect your data against damage, loss, alteration, destruction, or unauthorized access.

7. Links to third-party sites

This site may contain links to external sites. Compas Sailing is not responsible for their privacy practices. We recommend that you review their privacy notices before providing any information.

8. Changes to the Privacy Notice

Compass Sailing may modify this Notice at any time. Updates will be available in this same section of the website.

Last update: November 28, 2025.